FAQ'S
Frequently Asked Questions
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D-Deoxyribose
D-Deoxyribose is a sugar molecule frequently used in research applications and naturally found in the human body. It has a distinct structure compared to the more widely available D-Ribose. Studies using mouse models have demonstrated its effectiveness in promoting hair growth. (Note: This product is not intended for human or animal consumption.)
What is its application?
Our D-Deoxyribose product is meant to have similar effects of minoxidil without side effects. It is intended solely for research use.
Do you provide assistance for research purposes?
We seek to collaborate with experts, nevertheless; we do not offer direct guidance or protocols for using D-Deoxyribose in experiments. It is the purchaser's responsibility to determine the appropriate applications for their specific research.
Do you ship internationally?
Yes, we ship worldwide. Our policy offers free shipping worldwide for others over 69€. However, it is the responsibility of the buyer to ensure that D-Deoxyribose products can be legally imported into their country. Rebosepro.com is not responsible for any legal restrictions in the destination country.
Do you offer bulk purchasing options?
Yes, We offer bulk purchasing Options.
How do I contact customer support?
If you have any further questions or need assistance with your order, please reach out to our customer service team at info@rebosepro.com. We're happy to assist you.
What is your return policy?
Due to the nature of our products, they are non-refundable and non-returnable outside of the European Continent. We offer refund and return option for orders in the European region
How to store 2-Deoxy-D-ribose?
Deoxyribose should be kept in a cool, dry place, away from direct sunlight. Ensure the product is stored in a sealed container and kept out of reach of children.
Can I track my order after purchase?
Yes, after your order is processed and shipped, you will receive a tracking number via email to monitor your shipment's status.
Is the product covered under warranty?
Given the nature of research chemicals, our products are sold "as is" without any warranties, either express or implied, including warranties of merchantability or fitness for a particular purpose. For more information, please refer to our Terms and Conditions.
What should I do if my package is damaged upon arrival?
If your package arrives damaged, please contact us immediately at info@rebosepro.com with your order number and photos of the damage. We will work with you to resolve the issue as quickly as possible.
What is the shipping time?
Most orders are shipped within 24/48 hours and have a tracking number.
Our customer support is available Monday to Friday: 8am-8:30pm GMT Timezone. Average answer time: 24h